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Can I rush shipping?
Do you ship to Puerto Rico?
How much does shipping cost?
How much postage will I need to purchase for my invitations?
Which countries do you ship to?
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What is the turnaround time for wedding programs?
Can you rush my order?
How long will my order take?
How long does it take to produce a Canvas Print?
What is your return policy?
What is your cancellation policy?
How can I contact your Quality Assurance team?
How do I reorder?
Will my order history be in my account?
Can you set up my account for me?
Can I change my sign-in information?
How can I find my previous order?
See all 7 articles
How do I check the status of my order?
What do the different order statuses mean?
What type of payment do you accept?
Can I edit my credit card information?
Can I remove my credit card from my account?
Can you set a default credit card?
Do you need an account to store a credit card?
See all 10 articles
My promo code expired. How can I find and receive special promotions?
Why doesn’t my promo code work?
If my code has expired, will you still honor it?
I've already placed my order. Can you honor my promo code?
Can you rush my proof?
Is there a charge to receive a proof?
Will I see a proof of my design?
How do I get a proof of my design? How can I find out what it will cost?
Can I change the colors on my design?
Can I create a custom color?
How can I make sure the colors I am choosing are correct?
How do I change the color of the text on my design?
Can I change the fonts on my design?
Can I add an additional photo to my design?
Can I add a photo back into my design after I’ve removed it?
Can I edit my photo(s)?
Can I remove a photo from my design?
Can I use professional photography?
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Can I have my guest names printed on my place cards?
Can I add an image or design to the back side of my design?
Can I add text to the back side of my design?
Can I send you my own design for my wedding product?
Can I have symbols put around the dates on our calendar?
See all 11 articles
Foil / Luxe Satin
How many colors of foil can be added to a design?
Can I add foil after my order has been submitted?
How does adding foil to my design affect the turnaround time?
How does adding Luxe Satin to my design affect the turnaround time?
Can I put the Luxe Satin finish on both sides of my Save the Date Card?
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Can you print my return address on my wedding envelopes?
Can I order additional wedding stationery envelopes?
Can you print my wedding guest addresses on my envelopes?
Do your wedding invitations come with both inner and outer envelopes?
Can you create an Invitation to match my Save the Date?
Do you offer free samples?
How do I place my full order after receiving my personalized sample?
Have my free samples been shipped yet?
How long do sample orders take?
Can you stop sending me emails?
Can you send these emails to another email address?
I created an account but don’t see my order history. Why can't I see it?
If I can’t get my first account to work, should I create another account?
Why can't I see the order I just placed in my account?
Why isn’t my sign-in working?
How do I clear my web browser's cookies and cache?
I’m having trouble adding, editing, or removing items from my shopping cart. What should I do?
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