Welcome
Login
Weddings
Save the Dates
Wedding Invitations
Wedding Programs
Wedding Favors
Thank You Cards
Bridal Shower Invitations
Life Moments
Birth Announcements
Baby Shower Invitations
Graduation Announcements
Anniversary Invitations
Birthday Party Invitations
Christmas Cards
Schools
Calendar Magnets
Contact Magnets
School Pride Magnets
Activity Magnets
Sponsored Magnets
Benefits to Sponsors
Business
Magnetic Calendars
Sports Schedules
Postcards
Reference Magnets
Business Cards
Car Magnets
Home
Solutions
Forums
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Ordering
Shipping
8
Can I rush shipping?
Do you ship to Puerto Rico?
How much does shipping cost?
How much postage will I need to purchase for my invitations?
Which countries do you ship to?
View all 8
Turnaround Time
4
What is the turnaround time for wedding programs?
Can you rush my order?
How long will my order take?
How long does it take to produce a Canvas Print?
Cancellation/Returns
3
What is your return policy?
What is your cancellation policy?
How can I contact your Quality Assurance team?
My Account
7
How do I reorder?
Will my order history be in my account?
Can you set up my account for me?
Can I change my sign-in information?
How can I find my previous order?
View all 7
Order Status
2
How do I check the status of my order?
What do the different order statuses mean?
Payment
11
What type of payment do you accept?
Can I edit my credit card information?
Can I remove my credit card from my account?
Can you set a default credit card?
Do you need an account to store a credit card?
View all 11
Promotional Codes
4
My promo code expired. How can I find and receive special promotions?
Why doesn’t my promo code work?
If my code has expired, will you still honor it?
I've already placed my order. Can you honor my promo code?
Color Disclaimer
1
Color and My Order
Personalization
Proofs
4
Can you rush my proof?
Is there a charge to receive a proof?
Will I see a proof of my design?
How do I get a proof of my design? How can I find out what it will cost?
Fonts
1
Can I change the fonts on my design?
Photos
10
Can I add an additional photo to my design?
Can I add a photo back into my design after I’ve removed it?
Can I edit my photo(s)?
Can I remove a photo from my design?
Can I use professional photography?
View all 10
Special Requests
11
Can I have my guest names printed on my place cards?
Can I add an image or design to the back side of my design?
Can I add text to the back side of my design?
Can I send you my own design for my wedding product?
Can I have symbols put around the dates on our calendar?
View all 11
Foil / Luxe Satin
13
How many colors of foil can be added to a design?
Can I add foil after my order has been submitted?
How does adding foil to my design affect the turnaround time?
How does adding Luxe Satin to my design affect the turnaround time?
Can I put the Luxe Satin finish on both sides of my Save the Date Card?
View all 13
Special
Envelopes
5
Can you print my return address on my wedding envelopes?
Can I order additional wedding stationery envelopes?
Can you print my wedding guest addresses on my envelopes?
Do your wedding invitations come with both inner and outer envelopes?
How do I upload my guest list
Matching Stationery
1
Can you create an Invitation to match my Save the Date?
Samples
5
Do you offer free samples?
How do I place my full order after receiving my personalized sample?
Have my free samples been shipped yet?
How long do sample orders take?
Personalized Samples
MagnetStreet Marketing
2
Can you stop sending me emails?
Can you send these emails to another email address?
Paper Types
1
Our Papers
Troubleshooting
Account Issues
5
I created an account but don’t see my order history. Why can't I see it?
If I can’t get my first account to work, should I create another account?
Why can't I see the order I just placed in my account?
Why isn’t my sign-in working?
Help my saved work in gone
Shopping Cart
2
How do I clear my web browser's cookies and cache?
I’m having trouble adding, editing, or removing items from my shopping cart. What should I do?
Community forums
No forum topic yet
Why don't you
Start a new topic
?
© 1998-2017 MagnetStreet. All rights reserved.
Terms of Service & Usage
Privacy Policy
Site Map